Privacy policy

Last updated: 29 August 2026

At BalkanInsider ("we," "us," "our"), we respect your privacy and are committed to being transparent about how we collect, use, and protect your personal data when you visit balkaninsider.net or subscribe to our newsletter. This policy explains what we collect, why, and the rights you have under the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

Who we are

BalkanInsider is operated by Saud Karic from Sarajevo. For any privacy-related question, you can reach us at [email protected].

Information we collect

Non-personal information. When you browse the site, we automatically collect technical data such as your IP address, browser type, device type, and general usage patterns (pages viewed, time on site, referral source). This helps us keep the site running smoothly and understand what content our readers find useful.

Personal information. We only collect personal data you choose to give us — for example, your email address when you subscribe to our newsletter, or your name, email, and message when you use our contact form or leave a comment. We use this solely to respond to you, deliver the newsletter, or improve the content we publish. We never sell or rent your personal data to third parties.

Cookies and tracking

We use cookies and similar technologies for three purposes:

Essential cookies, needed for basic site functionality (e.g. remembering your session).

Analytics cookies, via Google Analytics (GA4), which help us understand how visitors use the site. This data is aggregated and does not directly identify you.

Advertising and remarketing cookies, via Google Ads and the Meta (Facebook) Pixel, used to measure campaign performance and, where applicable, show you relevant ads. Some banner ads on the site may also be served directly by us or by third-party advertising partners.

When you first visit our site, a cookie banner lets you choose to accept all cookies or essential only. You can also control or disable cookies at any time through your browser settings. Note that blocking cookies may affect some site features.

Your rights under GDPR

You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; and request a copy of your data in a portable format. If you subscribed to our newsletter, you can unsubscribe instantly via the link in any email we send. If you believe we haven't handled your data properly, you also have the right to lodge a complaint with your local data protection authority.

How long we keep your data

We retain newsletter subscriber data until you unsubscribe. Contact form messages are kept only as long as needed to resolve your inquiry. Analytics data is retained according to Google Analytics' standard retention settings.

Security

We use reasonable administrative and technical safeguards to protect your data against unauthorized access or loss. No method of transmission over the internet is 100% secure, but we work to keep our practices up to date.

External links

Our site may link to third-party websites. We are not responsible for the privacy practices of those sites — we encourage you to review their policies separately.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Contact us

Questions about this policy or your data? Email us at [email protected] or use our Contact page.